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I recenlty had to help a customer who couldn’t connect to my webmail service. Their Windows 10 laptop appeared to be indiscriminately blocking certain websites, including mine.
Having trawled the net for some answers I finally stumbled across a solution that worked. The problem was not caused by firewall settings, a virus, SSL or browser caching issues.
If you’re Windows computer is displaying a similarly annoying fault, this is the solution that worked for us:
- Type CMD in your search box or find it on your start menu
- Right click and choose ‘Run as Administrator’
- Enter the following command: netsh winsock reset
- Hit enter
- Restart your computer
Apparently…
Netsh winsock reset is a useful command that you can use in Microsoft Windows to reset the winsock catalog back to default setting or clean state.
In computing, the Windows Sockets API (WSA), which was later shortened to Winsock, is a technical specification that defines how Windows network software should access network services, especially TCP/IP.
According to this post.
I hope this helps someone!